As one of the newest team members to Pride Logistics and the industry as a whole, Deissy was enthusiastic about learning everything she could. Luckily, she joined a team that loves to help and offer support whenever needed. “Everyone has done an amazing job of teaching me what they do so I can easily learn the best ways I can support them and deliver the most updated information to customers before they ever have to ask.”

Being proactive and staying on top of communication is where Deissy feels she offers the most through her work. “We’re constantly juggling staying in touch with customers, drivers, carriers, and our team, and I really love how fast paced it all needs to be while also being clear and efficient.”

And while many will see the same thing happening over and over, Deissy sees each new situation as unique. “It’s what helps me stay on my toes and not get complacent. So it doesn’t matter if this is the tenth time we’re shipping the same item for the same client to the same destination. It deserves the same level of detail and precise communication as any other shipment. They’re all important and they’re all special.”

More than anything, Deissy has one thing she loves hearing from customers: that they felt they never needed to worry about their shipment. “It’s the greatest level of trust in us. It means that they know we care and our job isn’t to deliver shipments, it’s to make them happy and make their life easier in the process.”